Registration for both Microsoft Multi-Factor Authentication (MFA) and Google 2-Step Verification (2SV) is required by all CISD employees.
Password Issue Types
Computer password - Microsoft MFA.
Google & Online Resources password - Google 2SV.
Microsoft Multi-Factor Authentication (MFA)
Microsoft MFA provides access to the Self Service Password Reset (SSPR) portal, a feature that allows you to manage your password and login security. Pick one of the two methods to register for MFA.
Guides for Microsoft MFA Registration
How to register using Text or Phone Call
How to register using the Microsoft Authenticator app
Microsoft MFA Registration
Click here to Register for Microsoft MFA
Reset or Change Password
Enable the password reset service by registering for Microsoft MFA (above).
When registered, select one of the choices below.
I forgot my password and need to reset it.
I know my password and want to change it.
Update Microsoft MFA Security Information
I need to update my security information (new phone # or authenticator app).
***Update Google 2SV (below)
Google 2-Step Verification (2SV)
Google 2SV allows you to manage your password and login security.
Guide for Google 2SV Registration
How to register for Google 2SV
Google 2SV Registration
Click here to Register for Google 2SV
Update Google 2SV Security Information
I need to update my security information or print backup codes (new phone # or authenticator app).
***Update Microsoft MFA (above)