SchoolDude

•To provide an orderly means of communication between CISD Maintenance and the educational staff for reporting and tracking needed maintenance work.

•CISD Maintenance uses the School Dude® Work Order system to assign work to various crafts, track progress, and keep record of labor, material cost and insure facilities are well-maintained.

•The purpose of the Maintenance Department is to provide material and labor to maintain all CISD buildings and grounds.

Fill out and submit a work order for maintenance problems that need the attention of the Maintenance Department through the School Dude® Work Order system. 

Please include the following information with your request: 

Each Work Order should be assigned a valid priority listing of “Low”, “Medium”, “High”, or “Emergency”. Our goal is to complete 80% of Work Orders within 7 working days or sooner. These 80% of the Work orders will be marked as a Medium priority issue. 

Emergencies (which include fire and burglar alarms) that occur after business hours - before 7:00 am and after 4:00 pm including weekends should be reported to the after-hours number 682-228-1820 

Please leave a message and your call should be returned with-in 5 minutes. 

Work Orders are used to record and track any work performed to resolve maintenance issues. It provides a work order number that can be tracked by the requestor to obtain further information as needed. Also if closed it allows the requester to reopen the work order to have additional work performed. 

Electrical

•You can check the status of a work order with the work order number and look it up on School Dude.

•If you call to check on the status of a particular work order, make reference to the work order number, the building, and the nature of the work order.

•If you are not satisfied with the results or if the problem persists, you should email or call the Director of Maintenance (Kurt Benson) kbenson@c-isd.com or 817-202-1182

•Problems with the lack of maintenance or quality of maintenance should be addressed with the Director of Maintenance (Kurt Benson) kbenson@c-isd.com or 817-202-1182

If a work request is considered a minor alteration or renovation and not a maintenance issue, a Facility Improvement Request Form must be filled out and returned to the Director of Maintenance. Minor alterations include moving or adding walls, doors and changing or adding electrical circuits or receptacles, etc. Once the form is returned to Maintenance the form will be sent for approval, funding, and prioritization. Modification of structures is not considered maintenance. All alterations or building modifications must be reviewed by the Superintendent's Cabinet and approved by the Superintendent. A copy of the form is attached or can be downloaded from the CISD Maintenance Department webpage under the facilities improvement tab.